Specialization
Experience
Cisco Developer Portal
Centralized hub for Cisco developer tools, APIs, learning, and resources.
- •Led a modern redesign to streamline navigation and prioritize developer workflows
- •Supported the launch of Cisco’s DevNet certification program with integrated learning tools
- •Informed the architecture with competitor and user research
- •Unified search experience across learning, documentation and code samples
- •Created campaign collateral to drive traffic and engagement
Improved user retention, return rates, and lab completion by optimizing pacing and content flow
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Learning Management System
Led the design of Cisco DevNet’s first in-house LMS: built from the ground up for certification prep and hands-on learning.
Featuring- •Designed an embedded sandbox and code editor for testing API calls in real time
- •Mapped the user journey to reinforce learning continuity and related topic exposure
- •Developed the system to support DevNet certification paths and lab progression
Improved user retention, return rates, and lab completion by optimizing pacing and content flow
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Tool for OpenAPI spec devs
Internal Cisco tool for authoring and maintaining OpenAPI specifications.
Featuring- •Designed the UX for an internal-facing interface to create, edit, and validate OpenAPI specs
- •Streamlined workflows for engineers and partner teams maintaining API documentation
- •Integrated live preview, schema validation, and editing features to improve authoring speed and accuracy
Reduced friction in spec creation, improved team velocity, and established a foundation for consistent API governance
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Smart Sparrow Wet Labs
Browser-based chemistry lab simulation used by universities including Oregon, Arizona, and Florida.
Featuring- •Enabled scalable, customizable lab instruction; improved engagement and comprehension in remote STEM courses
- •Led UX for a virtual lab environment that translated complex chemistry experiments into interactive coursework
- •Designed to empower educators to create their own digital lab experiences—no programming required
- •Collaborated closely with engineering to balance scientific accuracy, accessibility, and platform integration
- •Product impact highlighted by Oregon State’s eCampus as a breakthrough in online science education/span>
Improved user retention, return rates, and lab completion by optimizing pacing and content flow
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Force Technology
Next-Gen staffing toolsMobile-first SaaS platform for managing restaurant and gig worker staffing—used by McDonald’s, Domino’s, and Wingstop.
Featuring- •Increased operational efficiency, improved team coordination, and delivered a consumer-grade experience for frontline workers
- •Designed the user experience for NextForce Helper and Manager apps on iOS and Android
- •Focused on simplifying shift pickup, scheduling, and communication between teams
- •Collaborated with founders and engineers to streamline user flows and reduce friction across critical tasks
- •Apps gained widespread adoption and consistently high user ratings; 4.4 stars on Android (100K+ downloads), 4.6 on iOS (30K+ reviews)
Improved user retention, return rates, and lab completion by optimizing pacing and content flow
Links
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Shopping Search Engine
A conversion-focused shopping platform with 10M+ monthly active users, acquired by Facebook in 2015.
Featuring- •Improved user retention, return rates, and lab completion by optimizing pacing and content flow
- •Led UX and visual design across TheFind’s web and mobile search experiences
- •Delivered a responsive redesign of the core shopping engine, increasing session length and conversion rates
- •Extended a bold, high-contrast brand identity across a suite of companion apps (Feeds, Glimpse, and Catalogue)
- •Designed tailored experiences for different shopper behaviors—including curated discovery and price-first comparison tools
Improved user retention, return rates, and lab completion by optimizing pacing and content flow
Links
User-Curated Shopping Catalogues
A Pinterest-style experience that let users build and flip through their own product catalogues—emulating the feel of physical catalogues in a digital space.
Featuring- •Enabled long-session engagement from passive users; established a novel format that bridged nostalgia with e-commerce
- •Designed the core interface and tactile page-flip interactions to mirror print catalogues
- •Built a system for users to curate and organize products into thematic collections
- •Focused on ambient engagement—offering a relaxed, lean-back browsing mode
- •Extended TheFind’s product ecosystem by catering to non-linear, visual-first shopping behavior
Improved user retention, return rates, and lab completion by optimizing pacing and content flow
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